Privacy Policy

1. What personal data we collect

We collect only the information needed to process your order or respond to your contact request:

• Name

• Address

• Email

• Phone number (if provided)

• Payment and order details

• IP address (for security and analytics)

2. Why we collect your data

We use your data only for:

• Processing and delivering your order

• Payment handling

• Customer support

• Legal and tax requirements

• Website security and performance

We do not sell your data.

3. Sharing your data

We only share your data with service providers essential to your order, such as:

• Payment processors (e.g., Wix Payments, PayPal, card providers)

• Shipping carriers

• Dropshipping partners (only for shipment of accessories)

They receive only the data needed to deliver the service.

We never share data for marketing by third parties.

4. How long we keep your data

We retain your data only as long as needed:

• Order and tax records: up to 7 years (required by Dutch law)

• Account or contact form data: only as long as needed to provide service

• Analytics data: up to 14 months, anonymized where possible

5. Cookies

Our website uses cookies for:

• Basic site functionality

• Secure checkout

• Anonymous statistics (e.g., Wix analytics)

You can adjust or block cookies through your browser settings at any time.

6. Your rights (under GDPR)

You have the right to:

• Access your data

• Correct incorrect data

• Request deletion (“right to be forgotten”)

• Request a copy of your data

• Withdraw consent

• Object to processing (in certain cases)

Send any request to: van.d.natuur@gmail.com

We respond within 30 days.

7. Data security

We use encrypted connections (HTTPS) and store data in secure, GDPR-compliant systems provided by Wix and our payment partners.

8. Contact

For questions about privacy or data protection, contact:

Van de Natuur Coffee Selections
Email: van.d.natuur@gmail.com